Utilities and Emergency Service Numbers

Problems with your telephone, water, electricity or gas? Find the contact numbers for the main utility services in the provinces of Valencia and Castellon.

Water

Aquagest Levante
Repairs - Tel: 902 250 370
Customer Services - Tel: 902 250 270
Website (in Spanish)
Castellón De La Plana
Tel: 964 221 008

Electricity

Iberdrola
Customer Helpline (24 hours) - Tel: 901 202 020
Regional Office: Autonomous Community of Valencia
Isabel la Católica 12, 46004 Valencia
Tel: 963 510 722
Fax: 963 885 298
e-mail
Website (in Spanish)

Gas

Gas Natural Cegas
Emergencies - Tel: 900 750 750
Customer Service - Tel: 900 760 760
Meter Readings - Tel: 900 770 770
Website (in Spanish)
Energas (natural gas)
Tel: 964 505 050
hc energía (gas and electricity)
24 hour Helpline Tel: 902 860 860
Website (in Spanish)
Repsol Butano
Customer Helpline - Tel: 901 100 100
Emergencies - Tel: 901 121 212
Open: Monday to Friday from 08:00-20:00 and Saturday 08:00-14:00
Information on Butane Gas (in English) Website

Telephone

Telefónica is Spain's largest telecommunications company providing customers with landlines, mobile network and Internet access. It has a dedicated service for English-speaking people in Spain and a comprehensive website in English, Telefónica in English.

Telefónica provides a telephone ordering service with English-speaking operators Monday to Friday from 10:00-17:00.

The following will be requested when calling:

Telefónica bill (or recent utility bill)
NIE and passport number
Bank account number

Telefónica Service Numbers
Customer service	Tel: 902 118 247
Technical Support	Tel: 1002
General Enquiries	Tel: 1004
Directory Enquiries	Tel: 11818
International Directory Enquiries	Tel: 11825
International Calls	Tel: 1005/8